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A father playfully throws his young daughter into the air while she laughs, symbolising trust and joy.The 8 Characteristics of Trust in BusinessThe content discusses the importance of trust in business and outlines its foundational role in organisational success. It emphasises eight essential pillars of trust. Learn from our insights on improving trust among teams and customers to foster growth and stronger relationships.
A man with sticky notes on his face, with the words How to Ensure Clear Expectations for All Your StaffClear expectations are crucial for employee engagement, satisfaction, and productivity. Companies often lack clarity, leading to miscommunication and frustration. Managers should define performance metrics, utilise OKRs for accountability, and adopt a quarterly review cycle. Emphasising individual strengths and creating a psychologically safe environment fosters clarity and encourages open dialogues about performance.
A magnifying glass resting on a colourful striped surface, enlarging a section to reveal intricate details. The image symbolises focus, clarity, and the importance of examining things closely.Why Salary Transparency Is Such a Good ThingSalary transparency builds trust and fairness by demystifying pay. Employees talk about salaries anyway—so stop hiding and start fixing. With clear pay scales, regular audits, and honest communication, you can tackle pay gaps, boost morale, and retain top talent. It’s uncomfortable at first, but transparency is the future.
The Sabotage Exercise – How to Self Identify Dysfunctional Team BehavioursThe Sabotage Exercise – How to Self Identify Dysfunctional Team BehavioursThe Sabotage Exercise helps teams uncover and tackle dysfunctional behaviours. By brainstorming ways to sabotage their organisation, participants identify harmful practices already in play. This eye-opening activity encourages teams to create a charter for change, fostering accountability, collaboration, and cohesion to build a healthier and more effective work environment.
Why Knowing Your Team’s ‘Working Genius’ Will Lead Your Business to GrowthWhy Knowing Your Team’s ‘Working Genius’ Will Lead Your Business to GrowthPatrick Lencioni’s Working Genius framework helps teams align tasks to their natural strengths, boosting productivity, collaboration, and engagement. By leveraging six "geniuses" and identifying gaps with tools like team maps, leaders can create energising workflows and drive success.
Toxic A-PlayerHow To Deal with ‘Toxic A-Players’ Before They Wreck Your BusinessToxic A-Players might deliver results, but they poison team culture, dragging down performance and morale. Research shows negativity is far more contagious and damaging than positive behavior, making one bad apple enough to sink a team. Leaders must confront toxic behavior decisively, using core values and tough conversations to protect their culture—because no results are worth keeping a high-performing jerk.
Friday PulseWhy Friday Pulse is the Best Tool for Measuring Staff EngagementLet me ask you something. Are your staff happy?  Do you think it matters if they are?  Do you know …
Transform Your Productivity: Replace To-Do Lists with Backlogs and TimeboxingTransform Your Productivity: Replace To-Do Lists with Backlogs and Timeboxing traditional to-do lists can overwhelm and derail even the most ambitious of us. In today’s fast-paced work environment, a never-ending list of tasks can make you feel like you’re drowning. The good news? There’s a better way
Our definitive summer reading listOur definitive summer reading listFrom the locker rooms of championship-winning teams to the strategies of legendary coaches, each book offers unique lessons that can be applied to any team in any field. So grab a cold drink, find a comfortable spot, and get ready to be motivated by tales of triumph, teamwork, and tenacity.
Photo by Jannik Skorna on UnsplashWhat the England’s Euro 2024 Team Can Teach Us About Teamwork & CollaborationAs the England football team gears up for the Euro 2024 semis, what can scale-ups learn from Gareth Southgate's approach to building a cohesive team
Start with who not why Photo by Emily Morter on UnsplashStart with ‘Who,’ Not ‘Why’: The Strategic Path to Building a Profitable BusinessIt's all well and good to ask, "Why are we doing this?" But if you want to build a kick-ass business that lasts, you've got to start with "Who" is going to drive your success.
High performing teams benefit business. Photo of rugby team olga guryanova unsplashThe Impact of High-Performing Individuals on OrganisationsUnlock the power of high-performing individuals to drive your company's success. How A-Players can deliver exceptional results and become your new normal
Peer-to-peer accountability: The key to building high-performance teamsPeer-to-peer accountability: The key to building high-performance teamsCEOs, especially those entrepreneurial founders or visionaries we work with, often show a reluctance to engage in challenging conversations, which …
Peer-to-peer accountability: The key to building high-performance teamsDetermining Your Values: The Key to a Fulfilling LifeUnlocking Purpose: How Defining Your Values Shapes a Fulfilling Life Ever feel like you’re stuck in neutral, drifting from one …
Attracting Top TalentAttracting Top TalentNavigating The Challenges of Talent Acquisition in Rapid Growth Companies Are you obsessed with talent and talent acquisition? If not, …
Mastering Daily Huddles: Your Comprehensive Team PlaybookMastering Daily Huddles: Your Comprehensive Team PlaybookDaily huddles, or stand-up meetings, are essential for team alignment, productivity, and solving blockers quickly. This 15-minute check-in keeps agile teams, remote teams, and development teams focused on priorities while fostering collaboration. Learn how to run effective, high-energy huddles that drive results and make them the most valuable part of your day.
Building Trust and Respect in the Workplace: The Cornerstones of Effective LeadershipBuilding Trust and Respect in the Workplace: The Cornerstones of Effective LeadershipHow do you measure trust? Is it something created from nothing, or is there a baseline that must be nurtured …
annual appraisalWhy annual appraisals are a waste of time (and what to do instead)Let’s talk about the annual performance appraisal. Yep, that awkward ritual where you sit down with your manager to relive …
Improving Team Dynamics: 5 Strategies for Building a Cohesive TeamImproving Team Dynamics: 5 Strategies for Building a Cohesive Team‘You have no authority here, Jackie Weaver, no authority at all!’ Remember these immortal words? They were uttered in the …
Succession Planning: Why It Matters and How to Do It RightSuccession Planning: Why It Matters and How to Do It RightWant to know the most significant obstacle facing scale-ups in the UK right now? It’s leadership. As businesses grow exponentially, …
You Can’t Motivate Anyone – But You Can Inspire Them: The Ultimate Guide to Building a Culture That ThrivesYou Can’t Motivate Anyone – But You Can Inspire Them: The Ultimate Guide to Building a Culture That ThrivesMotivation. The word reverberates in corporate corridors, yet its essence often eludes us. “How do I motivate my team?” is …
How to make your weekly team meetings more impactfulHow to make your weekly team meetings more impactfulFeel like you spend half your life in meetings? And they’re a pointless waste of time? You’re not alone. Research …
How to craft a culture of accountabilityHow to craft a culture of accountabilityCulture isn’t something that can be managed centrally. It’s an accumulation of what each manager and team does. It’s helpful …
Unlock potential - motivational concept. Manager (HR specialist) unlock leader potential represented by figurine and hand with key.Six important reasons why you need to put coaching first in your businessLearning, developing, growing – there’s a reason these three words go together. You can’t have one without the other. They …
Eight warning signs that your business lacks alignment (and how to fix them)Eight warning signs that your business lacks alignment (and how to fix them)Step away from your business for a moment. Look at it objectively. What are the most significant issues facing you? …
How tackling tricky conversations around performance will help your business grow How tackling tricky conversations around performance will help your business grow Want your business to be in the top 5% of your industry? Do you have a sound strategy and goals …
Six proven ways to create a blame-free culture in your growing businessSix proven ways to create a blame-free culture in your growing businessThink back to the last time someone made a mistake in your business. How did they react? Did they get …
Stress and headache at work. A young businessman in a red shirt is sitting at the desk in the office, holding his head, close eyes. He feels bad, worries about problems, a project, overtime,Why You Need to Ditch One-to-One Meetings with Your Executive TeamYou’re the founder and CEO of a scaling business. As the company’s grown, you’ve assembled an Executive team to support you. Most …
Person on tip of mountain cliffHow To Write a Powerful BHAG For Your BusinessEver feel like you need an interpreter? Acronyms are everywhere in business. They’ve become a language in their own right, …
What Is Employee Engagement And Why Is It ImportantWhat Is Employee Engagement And Why Is It ImportantAs a Business Coach, I often speak at events, and it amazes me that most business leaders in the room …
Why managers need a sense of purpose to get them through the bad days Why managers need a sense of purpose to get them through the bad days Managing people is hard. Everyone has differing levels of expectations. The pace of work is increasing all the time. People …
E248 | Fixing Fractured Relationships To Build Trust Within Teams with Doug BoueyE248 | Fixing Fractured Relationships To Build Trust Within Teams with Doug BoueyIs there any fractured relationship in your team? Many teams have people with dysfunctional relationships that show up in different …
Seven Ways to Create a Culture of Praise and Celebration in your business Seven Ways to Create a Culture of Praise and Celebration in your business When did you last thank a member of your team? Yesterday? Last week? Can’t remember? For some of us, it …
E247 | Understanding Why We Do What We Do with Dr Helena BoschiE247 | Understanding Why We Do What We Do with Dr Helena BoschiWhy do we do the things we do? How did COVID truly affect our behaviour? Will our ability to empathise …
How to build psychological safety to improve performance in your teamHow to build psychological safety to improve performance in your teamThink back through your life. You’ve likely been part of many teams, either professionally or personally. Which one was best? …
E241 | Delivering Outstanding Customer Service with Gene BrowneE241 | Delivering Outstanding Customer Service with Gene BrowneAre you delivering customer service that makes you proud? Or do you feel your industry is exempt from having happy …
How to tackle a lack of urgency in your business head-onHow to tackle a lack of urgency in your business head-onYou’ve just shared some financial data with the rest of your Executive Team. The auspices aren’t good. Your platform’s on …
E240 | Creating Effective and Engaging Meetings with Mamie K. StewartE240 | Creating Effective and Engaging Meetings with Mamie K. StewartHave you ever felt that you were wasting your time in a meeting? When we ask clients this question, all …
E238 | Building a Better and More Efficient Onboarding Process with Brad GilesE238 | Building a Better and More Efficient Onboarding Process with Brad GilesDoes your organisation suffer from onboarding debt? It’s the difference between what people should understand and what they actually understand …
stinky fishWhy you need to find your stinky fish before it poisons your businessAre your teams open and honest with each other?  Or do you sense they’re carrying around things they’re not confronting?  …
Why healthy conflict is a good thing (and how to build it in your team)Why healthy conflict is a good thing (and how to build it in your team)Imagine this. You’re in an Executive Team meeting. The discussion turns into a controversial decision. You go around the room, and there’s …
E235 | Creating Joy At Work with Chief Happiness Officer, Henry StewartE235 | Creating Joy At Work with Chief Happiness Officer, Henry StewartDo you believe in the power of building a happy workplace to grow your business? We definitely do, and this …
E234 | Changing Lives Through Excellent Teaching with Hazel Pulley & Jonathan SmartE234 | Changing Lives Through Excellent Teaching with Hazel Pulley & Jonathan SmartWhat if you had to radically transform your business, change the culture, improve the percentage of A-players, drive staff engagement, …
Why your New Year’s Resolutions have already failed (for you and your business)Why your New Year’s Resolutions have already failed (for you and your business)The Christmas and New Year break is always a reflective time. In amongst the festivities and fixtures, there’s a natural …
Stop Start ContinueThe Best Technique for Feedback. Stop Start Continue.The Best Technique for Feedback. Stop Start Continue. Do you struggle with giving feedback? You’re not alone. Many of the entrepreneurs I …
Simon SinekWhy Simon Sinek is fundamentally wrongSimon Sinek's Golden Circle of ‘Why’, ‘How’ and ‘What’ is important, but it’s fundamentally wrong. It is missing a fourth circle - ‘Who’.
Why focus is the secret to fast business growthWhy focus is the secret to fast business growthThere’s no denying it. It’s tough out there. Many business leaders who come to us asking for help feel exhausted …
E230 | Building A Culture of Trust Through Vulnerability with Ronan HarringtonE230 | Building A Culture of Trust Through Vulnerability with Ronan HarringtonBuilding trust is at the heart of a high-performing team and a great culture. Sometimes, that trust comes from allowing …
E223 | How Human Connection Can Help A Business Achieve Excellence With Tom PetersE223 | How Human Connection Can Help A Business Achieve Excellence With Tom PetersThe success of a company is measured by the happiness of its employees. And that applies to any industry. Improving …
Seven ways to stop ‘productivity paranoia’ causing stagnation in your business growthSeven ways to stop ‘productivity paranoia’ causing stagnation in your business growthHeard the phrase ‘productivity paranoia’? It’s been in the news this week. Microsoft released the results of a major new …
How an agile culture will help your business adapt and growHow an agile culture will help your business adapt and growLast Updated: September 2024 ‘Plans are worthless, but planning is everything.’ These were Dwight Eisenhower’s words in a speech in …
Eight tried and tested tips to improve staff engagement in your businessEight tried and tested tips to improve staff engagement in your businessTimes are uncertain. Inflation is at a 40-year high and heading towards 13%. The Bank of England forecasts a UK …
E207 | Why Positive Psychology is for Everyone with Dr Vikki BarnesE207 | Why Positive Psychology is for Everyone with Dr Vikki BarnesHow do you get people to bring their authentic selves to work? By building a culture of psychological safety in …
E206 | How to Design a Conducive Culture for the Modern Workplace with Gustavo RazzettiE206 | How to Design a Conducive Culture for the Modern Workplace with Gustavo RazzettiHow can you help your team to do the best work of their lives? By building a conducive culture that …
E205 | How to Become a Hidden Champion with Hermann SimonE205 | How to Become a Hidden Champion with Hermann SimonDo you aspire for your company to become a Hidden Champion?  Hidden champions are what businessman and bestselling author, Hermann …
E202 | What Do You Need to Do Your Best Work? with David LancefieldE202 | What Do You Need to Do Your Best Work? with David LancefieldWhat do you need to do your best work? That is the question David Lancefield strives to find the answer …
E201 | How to Change Brains, Minds and Culture with David McRaneyE201 | How to Change Brains, Minds and Culture with David McRaneyHow can you change someone’s mind? Don’t miss David McRaney, a science journalist fascinated with brains, minds, and culture, explain …
Why putting all your eggs in one basket is good for business growthWhy putting all your eggs in one basket is good for business growthHas anyone ever told you it’s a bad idea to concentrate on a few big customers? It’s a line of …
E200 | The Impact of Hybrid Work on Employees and Employers with Peter CappelliE200 | The Impact of Hybrid Work on Employees and Employers with Peter CappelliWhat does the future of your office look like? Are all of your employees back to work yet? Or do …
E198 | The Jobs Only the CEO Should Do, with Anthony RoseE198 | The Jobs Only the CEO Should Do, with Anthony RoseIf your business is struggling to innovate, or is in fact resisting innovation all together, then don’t miss Anthony Rose, …
The 3 levels of psychological safety that are vital to business growthThe 3 levels of psychological safety that are vital to business growthThink back through your career.  Bring to mind the teams you’ve been part of.  How would you rate them on …
E195 | The Importance of Business Continuity with Smartsourcing CEO & founder, Mike SelfeE195 | The Importance of Business Continuity with Smartsourcing CEO & founder, Mike SelfeThink your organisation is too small to outsource processes? Think again, says CEO and founder of Smartsourcing, Mike Selfe. If …
E194 | The Evolution of the Professional Services Sector with Ray D’CruzE194 | The Evolution of the Professional Services Sector with Ray D’CruzIf you’re in the legal, accounting or professional services sector and you’re looking to harness the intelligence and creativity of …
E193 | What it Takes to Build an Organisation’s Culture with James L HeskettE193 | What it Takes to Build an Organisation’s Culture with James L HeskettDo your employees love your business? asks James L Heskett, UPS Foundation Professor Emeritus at Harvard Business School and author …
A Bunch of Rotting Apples7 ways to deal with bad apples before they rot your businessThink back through your career. I bet you’ve come across a few bad apples. People who were rude, negative or liked …
bad applesHow bad apples ruin it for the rest of usStruggling with productivity?  Ever stopped to wonder why?  Could you be carrying a few bad apples?  Look around any company …
E190 | The Five Principles to Bring Out Your Best Self with CEO & Leadership Coach, Amy Jen SuE190 | The Five Principles to Bring Out Your Best Self with CEO & Leadership Coach, Amy Jen SuHow can you be the leader you want to be, every day? The answer, says Amy Jen Su, lies in …
9 tried and tested ways to improve meetings in your business9 tried and tested ways to improve meetings in your businessWhat makes a shit meeting?  I bet you can give me loads of things. Endless waffling. Unfocused agendas.  No tangible …
Why ’empowering your people’ won’t help your company growWhy ’empowering your people’ won’t help your company growEmpowerment.  It’s a real buzz-word.  Companies trumpet it loudly from the rooftops – ‘We empower our people’ emblazoned all over …
E185 | How purpose can help you understand and overcome your struggle with Bobby HerreraE185 | How purpose can help you understand and overcome your struggle with Bobby HerreraIs your business founded on a clear purpose? Bobby Herrera, author of The Gift of Struggle, founded Populus Group in …
E184 | How to Create a Culture of Accountability with Mark GreenE184 | How to Create a Culture of Accountability with Mark GreenIf you’re the CEO and you think people should get to meetings on time, yet you don’t, that’s never going …
E182 | Growing Your Organisation through a Digital Transformation with Paul Leinwand & Matt ManiE182 | Growing Your Organisation through a Digital Transformation with Paul Leinwand & Matt ManiIs your organisation looking for a new growth strategy? Are you about to undergo a digital transformation? Perhaps you already …
Why it’s vital to plan for the inflection points of growthWhy it’s vital to plan for the inflection points of growthLet me ask you this.  Do you feel stuck?  Like all the fun’s gone out of work? Is profitability dropping?  …
E181 | How to Deliver Outstanding Customer Service with Jeff ToisterE181 | How to Deliver Outstanding Customer Service with Jeff ToisterWhat do your customers say about you? What sort of customer experience do you deliver? Today’s guest, Jeff Toister, has …
1:1 meetings10 proven tips for better 1:1 meetings with your teamSo you’ve decided to ditch annual appraisals after reading last week’s blog. Congratulations! You won’t regret it.  Instead, you want …
E178 | Why Being Purpose Led Can Change the World with The Conduit Co-Founder, Paul van ZylE178 | Why Being Purpose Led Can Change the World with The Conduit Co-Founder, Paul van ZylIf you’ve ever wondered how to be more purpose led in both business and your personal life, don’t miss this …
E176 | How to do Better Business Faster with Artesian:DueDil CEO, Andrew YatesE176 | How to do Better Business Faster with Artesian:DueDil CEO, Andrew YatesFintech company Artesian:DueDil  – a London/Reading based business helps B2B customers do better business faster with a focus on using …
E175 | Rebroadcast: Why Branding Is Sex and Creating Irrational Loyalty with Deb GaborE175 | Rebroadcast: Why Branding Is Sex and Creating Irrational Loyalty with Deb GaborWhat’s your business aim? To achieve growth? To create a winning corporate culture? Deb Gabor, keynote speaker and bestselling author …
E171 | How To Become Replaceable with Ari MeiselE171 | How To Become Replaceable with Ari MeiselIf you worry about being irreplaceable in your business, then don’t miss Ari Meisel, the productivity coach entrepreneur, founder of …
core valuesAre your core values a load of old bollox?‘Integrity. Excellence. Teamwork. Quality’… recognise any of these?  Loads of businesses use them to describe their company values. And they …
E169 | How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. EdmondsonE169 | How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. EdmondsonIf you want to be better at leading a team. If you want to know how to lead a good …
E167 | Finding Your Super North Star with Floyd WoodrowE167 | Finding Your Super North Star with Floyd WoodrowIf you’re looking for some inspiration to help you find your Super North Star, let Floyd Woodrow DCM MBE be …
Why ‘Stop Start Continue’ Is The Best Technique For FeedbackWhy ‘Stop Start Continue’ Is The Best Technique For FeedbackDo you struggle with giving feedback? You’re not alone.   Many of the CEOs I coach find this difficult. There’s a …
Coaching and New Year's change - pictured as word Coaching and a Newton cradle, to symbolize that Coaching can change life for better, 3d illustrationHow To Introduce A Communication Rhythm To Your BusinessRhythms are a natural part of life. Their consistency and predictability reassure us and provide a framework for our lives.  …
How to create core values with valueHow to create core values with value“Company values”.Two words that are often loaded with corporate hot air and bullsh*t.  They’re not easy to get right. Too …
What is core purpose (and how do you find it)What is core purpose (and how do you find it)Why start with Purpose? Get that right from the beginning, and profit will follow.  In fact, studies by Harvard Business Review show …
E156 | Scaling Up Expert Dominic Monkhouse on Sparks by Ignium PodcastE156 | Scaling Up Expert Dominic Monkhouse on Sparks by Ignium PodcastIn this special episode, the shoe is on the other foot as our illustrious host, Dominic Monkhouse, finds himself on …
ScoreWhy it’s important to motivation to keep score, every dayPeople love to compete.  It’s hard-wired into our DNA.  Look at the Olympics.  Not only is it inspiring to see …
E155 | Strategic Advice from Appletree Answers Founder & Scaling Up Coaches CEO, John RatliffE155 | Strategic Advice from Appletree Answers Founder & Scaling Up Coaches CEO, John RatliffToday’s guest knows all about scaling up. Not only is John Ratliff CEO of Scaling Up Coaches, he’s also a …
listeningHow listening to your people will power your business growthYou know the importance of listening to customers. It’s a no-brainer. How else do you ensure good retention and satisfaction …
recruitmentThe Ultimate Guide To Recruiting Top Talent For Your CompanyAs a CEO or business leader, you have to make sure that your company has the right talent in place …
E146 | How To Get Sh*t Done And Tackle Workplace Bias, Bullying & Injustice with Trier Bryant & Kim ScottE146 | How To Get Sh*t Done And Tackle Workplace Bias, Bullying & Injustice with Trier Bryant & Kim ScottWe met Kim Scott last year when she was on the podcast talking about how to give difficult, impactful feedback …
Why getting your people back in the office could be the best decision you makeWhy getting your people back in the office could be the best decision you makeWhen was the last time you surveyed your whole team about an important strategic decision you had to make? My …
E145 | The Importance Of Employee Experience with Ben WhitterE145 | The Importance Of Employee Experience with Ben WhitterWhat is your employee experience like? Would your employees write rave reviews about their experience working at your organisation? Today’s …
E143 | Why Your Swagger Is Something You Already Have with Leslie EhmE143 | Why Your Swagger Is Something You Already Have with Leslie EhmIf you lack confidence, or you’re faking it ‘til you make it, don’t miss the Queen of Swagger, Leslie Ehm, …
How Using Metronome Growth Systems (MGS) Will Power Your Business GrowthHow Using Metronome Growth Systems (MGS) Will Power Your Business GrowthTick… tick… tick… the sound of a metronome is very familiar to musicians.  They use them to improve their timing, …
Why You Need Clarity on Your Core PurposeWhy You Need Clarity on Your Core PurposeMany of the CEOs I work with struggle to find a meaningful sense of purpose for their business. It’s just …
E137 | Why Building Trust Will Build Your Organisation with David HorsagerE137 | Why Building Trust Will Build Your Organisation with David HorsagerIf there’s a problem in your organisation, but you can’t put your finger on what it is, have you considered …
E136 | Badass Your Brand & Show Your Business Who’s Boss with Pia SilvaE136 | Badass Your Brand & Show Your Business Who’s Boss with Pia SilvaThen you need to listen to Pia Silva on this week’s episode of Mind Your F**king Business.  Pia is a partner …
dysfunctional behavioursHow fixing dysfunctional behaviours will help your business grow‘It’s not my fault I missed my target.’  ‘There was nothing I could do.’ ‘All the world’s against me.’  Recognise …
E135 | The CEO Test With Adam Bryant & Kevin SharerE135 | The CEO Test With Adam Bryant & Kevin SharerDo we really need another book on leadership? Well, when it’s been written by two global heavy hitters – Adam …
E134 | People, Culture & Leadership with Anouk AgussolE134 | People, Culture & Leadership with Anouk AgussolScaling Your Startup with Anouk Agussol  Anouk Agussol is the founder and CEO at Unleashed, a far-from-your-average consultancy that supports …
Nic Marks at the Monkhouse & Company Summit2020 Summit Special: Happiness is a serious business, with Nic MarksIn this episode  Happiness vs work Nic Marks grew Friday Pulse from a career-long passion for work-life happiness. He draws …
Chief of Staff4 reasons why successful CEOs need a Chief of Staff (and not a COO)Why do some CEOs win and others don’t?  What is it that enables founders like Steve Jobs or Jeff Bezos …
culture disciplineHow to create a culture of discipline for growthFeeling overwhelmed?  Or frustrated by slow progress? You’re not alone.  When they first come to me, my CEO clients are …
E128 | Measuring Employee Happiness In 2020 And Beyond with Nic MarksE128 | Measuring Employee Happiness In 2020 And Beyond with Nic MarksIf you’re wondering how your team’s happiness is, or how you can support employee wellbeing and sustain team morale, then …
E127 | The Importance of Vision, Systems & People with Chris CroftE127 | The Importance of Vision, Systems & People with Chris CroftChris Croft is a writer, a keynote speaker and a bit of a guru on Linkedin Learning, with 34 video …
E126 | How To Improve Customer Experience With Net Promoter ScoreE126 | How To Improve Customer Experience With Net Promoter ScoreDavid Tudehope is co-founder and CEO of Macquarie Telecom Group in Sydney, Australia, providing telecommunications, phones, data, data connections, data …
2020 Summit Special: Be More Pirate with Alex Barker2020 Summit Special: Be More Pirate with Alex BarkerHere’s a podcast treat to be enjoyed by the fire this festive season, our second look back at the glorious …
Level 10 MeetingWhat is a Level 10 Meeting (and why is it powerful)?Be honest.  Are your weekly Executive Team meetings a waste of time? Do you sit there, bored as hell, as your …
What is a daily huddle (and why is it important?)What is a daily huddle (and why is it important?)Do your team members have a daily rhythm of daily team huddles? Or are they so lost in the busy-ness …
How To Create A Culture Of Praise And CelebrationHow To Create A Culture Of Praise And CelebrationWhen did you last thank a member of your team? Yesterday? Last week? Can’t remember? For some of us, it comes easily. For …
Flavilla FongangE120 | Being A Black Woman In Tech With Flavilla FongangIf you’re struggling to get customers for your business, then Flavilla Fongang, the effervescent managing director and founder of 3 …
Why you need to prioritise learning in your teamsWhy you need to prioritise learning in your teamsHere’s a question for you. How fast can you peddle a bike? 10mph? 20mph? You may know the answer because you’re an ardent cyclist …
E118 | The Mechanics of Employee Ownership Trusts with Chris BuddE118 | The Mechanics of Employee Ownership Trusts with Chris BuddWhat do you do if you want to keep your business going after you exit? What processes can you put …
Why high performing teams need work with meaningWhy high performing teams need work with meaning‘Never let a good crisis go to waste.’ Churchill spoke these words during World War 2.  How true they seem …
Hilary CornaE115 | Making Business More Human with Hilary CornaDo you know what your company’s nine touch points are? The things that are the most important to your clients? …
14 powerful ways to boost your strategy sessions14 powerful ways to boost your strategy sessionsIf you’re a CEO planning a strategy session or kick off with your Executive Team, it’s important to be well prepared.  Particularly …
E112 | How WD 40 Company Is Making Life Better with Garry RidgeE112 | How WD 40 Company Is Making Life Better with Garry RidgeEveryone’s heard of WD 40 company, it’s been a dependable staple of every garage and DIYer for over 50 years. …
E111 | How To Be More Pirate with Sam Conniff and Alex BarkerE111 | How To Be More Pirate with Sam Conniff and Alex BarkerWhat did Steve Jobs and Blackbeard have in common? According to Sam Conniff, they were both pirates. Why would Sam …
E110 | How To Change Your Company Culture with Siobhán McHaleE110 | How To Change Your Company Culture with Siobhán McHaleIf your company culture could do with an overhaul, then who better to impart advice on this very topic than …
E107 | Taking Charge By Letting Go with L. David MarquetE107 | Taking Charge By Letting Go with L. David Marquet“The journey of leadership is a journey to irrelevance. It has to be. Otherwise you’re just a do-er, you’re an …
E106 | How To Be Radically Candid with Kim ScottE106 | How To Be Radically Candid with Kim ScottHow do you give difficult, impactful feedback in your workplace without offending anyone or being misconstrued? “Pause, right now, and …
The best tool for designing a growth cultureThe best tool for designing a growth cultureLooking to scale-up your business? Wondering where to start and how to put the right structure in place?  You could …
Why you need to be open and honest with your staffWhy you need to be open and honest with your staffTell me. Do you shy away from difficult conversations?  If someone in your team says something stupid, do you roll …
E103 | Why Branding Is Sex and Creating Irrational Loyalty with Deb GaborE103 | Why Branding Is Sex and Creating Irrational Loyalty with Deb GaborWhat’s your business aim? To achieve growth? To create a winning corporate culture? Deb Gabor, keynote speaker and bestselling author …
Why you need to practice to build a powerful cultureWhy you need to practice to build a powerful cultureAre you deliberate about shaping the culture of your business? Or does it evolve around you with very little thought? …
inspiring workplaces with Pim de MorreeE101 | Inspiring Workplaces To Become More Progressive with Pim de MorreeHe scribbled a plan on a beer mat in a pub, then he walked away from his uninspiring job to visit more inspiring workplaces.
9 powerful ways to unlock pride in your business9 powerful ways to unlock pride in your businessSetting high standards.  Believing in what you do.  Feeling part of a great team. These all come down to pride. People …
How to build a culture of responsibility in your businessHow to build a culture of responsibility in your businessSimple question. Is your office kitchen a mess? Do people wash up their plates and mugs? Or leave them in the sink …
Gustavo RazzettiE97 | How To Use The Culture Canvas with Gustavo RazzettiThese are uncertain times, and now more than ever, the success of your organisation can literally come down to its …
Why now is the best time to change the culture of your businessWhy now is the best time to change the culture of your businessChange. It’s all around us. Everywhere you look, people are re-evaluating. The pandemic has made us realise that nothing is certain. It’s impossible …
Horst-Schulze-headshotE96 | How To Build A Culture Of Excellence with Horst SchulzeWhile you will have heard of the Ritz Carlton hotel group, you may not necessarily know who founded it – …
Why is purpose so important to business culture?Why is purpose so important to business culture?Has COVID-19 made you re-think everything about your life? There’s no doubt that the period of lockdown has been a …
Shannon SuskoE95 | Running A Business In A Recession with Shannon Byrne SuskoYou’ve probably shifted your thinking from ‘how to survive the pandemic’ to ‘how to survive the upcoming recession’. In which …
The 10 most important features of a strong and powerful cultureThe 10 most important features of a strong and powerful cultureYou know business culture is important. But you’re not entirely sure why. Or how to influence the culture in your …
What is culture and why is it important?What is culture and why is it important?Picture the scene. Marks & Spencer. 1988. A warehouse up north. 50 students have just been hired over Christmas to …
Brett Putter HeadshotE92 | Why You Shouldn’t Hire For Culture Fit with Brett PutterDo you recruit for ‘culture fit’? If you do, then you’re wasting your time, says Bretton Putter,  author and CEO …
Melissa Daimler HeadshotE91 | Cultivating Company Culture in a Crisis with Melissa DaimlerHow is your company culture looking? Worried that it’s taken a hit during the ongoing pandemic? What can you do …
Daniel Priestlet headshotE87 | Developing Your Entrepreneurial Business with Daniel PriestleyAre you an entrepreneur looking to scale up your business? Or perhaps you’re still figuring out your company’s purpose. Then …
Julian Birkinshaw HeadshotE86 | Responding To Disruptive Change with Julian BirkinshawHow should you as a business leader, respond to disruptive change in a decisive way?  As the current global crisis …
How to make remote employees more productiveHow to make remote employees more productiveUnprecedented. A word we’ve heard a lot recently. It’s been used to describe the restrictions to daily life, the scientific …
How to make communication with remote teams really slickHow to make communication with remote teams really slickWell – what a difference a week makes. It feels like the world has shifted on its axis.  The outbreak …
Robert GlazerE83 | Elevate performance and working remotely with Robert GlazerWith more people opting to work remotely, particularly in light of the current health issues surrounding Coronavirus, today’s guest couldn’t …
PPA-mainE80 | Finding The Joy of Work with Bruce Daisley“We’re not really evolving, the way that we work… it’s no wonder that a lot of us are finding work …
Nic MarksE79 | [Rebroadcast] Nic Marks: Measuring the Population’s HappinessToday’s guest is Nic Marks, CEO and Founder of Friday, the company Nic set up to track employee happiness, in …
How to deal with toxic employeesHow to deal with toxic employeesIt’s so easy for corrosive attitudes to set in and spread like wildfire in a business.  Often they originate with …
E72 | The Ten Point Plan for Scaling Any Business with Dom MonkhouseE72 | The Ten Point Plan for Scaling Any Business with Dom MonkhouseThis episode was originally broadcast by Startup Grind Bournemouth (UK) as an interactive and intimate fireside chat with experienced technology …
Dominic Monkhouse HeadshotE71 | Dominic Monkhouse – Scaling Up and Creating CultureDominic Monkhouse – Scaling Up and Creating Culture Today we are turning the spotlight on… Dominic Monkhouse himself. Hearing how he …
How to create the right surroundings for growth (Rockefeller Habit #10)How to create the right surroundings for growth (Rockefeller Habit #10)You’re an ambitious CEO with your sights set on growth.  You want to scale-up and have a plan to get …
E68 | Steering your ship through uncertain times with Brendan HallE68 | Steering your ship through uncertain times with Brendan HallWhat’s the difference between skippering a yacht around the world and leading a multinational organisation? Well, according to Brendan Hall, …
Do your staff know when they’ve had a good day? (Rockefeller Habit #9)Do your staff know when they’ve had a good day? (Rockefeller Habit #9)Motivation and engagement – the holy grails of any business.  With productivity levels languishing in the UK, companies need to …
E67 | Learn the Art of Public Speaking with the Accidental Orator, Graham DaviesE67 | Learn the Art of Public Speaking with the Accidental Orator, Graham DaviesIf you want (or need) to be a great public speaker, if you want to enthral your audience and be …
Do your employees “get” your strategy?  (Rockefeller Habit #8)Do your employees “get” your strategy? (Rockefeller Habit #8)Here’s a challenge for you.  Tomorrow, ask your staff to describe your company strategy.  Could they do this quickly and …
How to bring values and purpose to life in your business (Rockefeller Habit #7)How to bring values and purpose to life in your business (Rockefeller Habit #7)Feeling a bit cynical about the idea of company values and purpose?  Do you think they’re a load of corporate …
E64 | Getting a Grip on Your Business with EOS Implementer Mike PatonE64 | Getting a Grip on Your Business with EOS Implementer Mike PatonIf you’re looking for a complete set of simple concepts and practical tools that will help the leadership team of …
Want your business to grow?  Then you need to listen to your staff (Rockefeller Habit #5)Want your business to grow? Then you need to listen to your staff (Rockefeller Habit #5)Scaling a business isn’t easy.  It takes effort, dedication and a systematic approach.  You need to adopt new ways of …
How to introduce a communication rhythm to your business (Rockefeller Habit #3)How to introduce a communication rhythm to your business (Rockefeller Habit #3)Rhythms are a natural part of life.  We’re all familiar with the rhythm of nature, the regular cycle of the …
5 ways to get staff on board with your quarterly theme (Rockefeller Habit #2)5 ways to get staff on board with your quarterly theme (Rockefeller Habit #2)Be honest. Is your business stuck in an endless cycle of unfinished projects?  Is energy being wasted by people going …
core purpose Dominic MonkhouseWhat Is Core Purpose In Business (And How Do You Find It?)What is core purpose in business (and how do you find it?) People yearn for certainty and meaning in their …
Giles PalmerE55 | Brandwatch: Matching business needs to the world’s needs with Giles PalmerToday’s guest on Mind Your F**king Business is Giles Palmer, founder and CEO of Brandwatch, a company devised to help organisations …
Spencer Gallagher and Peter Hoole54 | [Rebroadcast] Dispelling Myths Around Growth: A Conversation with Spencer Gallagher and Pete HooleSpencer Gallagher and Pete Hoole work with the next generation of independent Agencies to help them scale as co-founders of …
What is trust in business (and how do you build it?)What is trust in business (and how do you build it?)Do you trust your colleagues? Do they trust you?  Simple questions that are loaded with significance.  In theory, it’s easy …
‘Nine Lies About Work’ – are they really lies?‘Nine Lies About Work’ – are they really lies?I love to read. To my mind, if you’re a business leader, you can’t afford not to.  I often hear excuses. …
E48 | Growing and Scaling a Creative Business with Andrew DobbieE48 | Growing and Scaling a Creative Business with Andrew DobbieToday’s guest is the founder and Managing Director of creative brand agency, MadeBrave® and Executive Chairman of content production agency, …
Pulling out cuffs10 ways for your business to make a good first impressionFirst impressions count, right? Everyone knows that.  It’s almost a cliché. There are various stats out there saying that judgements …
E47 | Matt Johnson: Bringing Electronics and Our Environment TogetherE47 | Matt Johnson: Bringing Electronics and Our Environment TogetherToday’s guest is CEO and co-founder of Bare Conductive, Matt Johnson. Bare Conductive is a company inventing radical new ways …
Jenny KitchenE46 | Jenny Kitchen: How To Create a Great Environment for Your EmployeesOn today’s podcast we talk with Jenny Kitchen, MD of Yoyo Design, a company specialising in designing digital solutions so …
Nic MarksE44 | Nic Marks: Measuring the Population’s HappinessToday’s guest is Nic Marks, CEO and Founder of Friday, the company Nic set up to track employee happiness, in …
Want to scale up?  Then start praising your staff!Want to scale up? Then start praising your staff!Saying thank you. Noticing a job well done.  Spotting positive behaviour. These make a massive difference to staff engagement.  And …
E42 | FizzPopBANG: Creating an amazing brand by cultivating a brilliant culture with Carla Cringle and Imogen Pudduck.E42 | FizzPopBANG: Creating an amazing brand by cultivating a brilliant culture with Carla Cringle and Imogen Pudduck.Today’s guests are Carla Cringle and Imogen Pudduck, co-founders of FizzPopBANG Ltd. Their tagline, “making people whistle on their way …
What are the Rockefeller Habits (and why use them)?What are the Rockefeller Habits (and why use them)?Mastering the Rockefeller Habits to Scale Up your business There’s a reason why I rate Mastering the Rockefeller Habits. I’ve seen …
E40 | Discover the Power of Culture With the Cultural Strategist, Aga BajerE40 | Discover the Power of Culture With the Cultural Strategist, Aga BajerToday’s guest is Aga Bajer, better known as the Culture Strategist. She helps companies cultivate a better culture in order …
E39 | John Housego: The Importance of Employee Ownership for Business SuccessE39 | John Housego: The Importance of Employee Ownership for Business SuccessToday’s guest on Mind Your F**king Business is John Housego, a proud Cornishman now living in Scotland. John’s background is in …
Why your business needs to put coaching firstWhy your business needs to put coaching firstLearning, developing, growing – there’s a reason these three words go together. You can’t have one without the other. They depend …
E37 | Tristan White on Why Culture is EverythingE37 | Tristan White on Why Culture is EverythingToday’s guest is Tristan White, CEO of The Physio Co. For 10 consecutive years, The Physio Co has ranked as …
Why the Gallup Q12 is the best tool for growthWhy the Gallup Q12 is the best tool for growthWhy this is the best employee engagement survey for scaling up I love the Gallup Q12 survey. It’s a fantastic …
E34 | Enjoying the Journey: Entrepreneurism and Family with Caspar and Nichola CravenE34 | Enjoying the Journey: Entrepreneurism and Family with Caspar and Nichola CravenHusband and wife team Caspar and Nichola Craven are an intrepid pair of entrepreneurs. Caspar is a long-time entrepreneur and …
Want better productivity? Then prioritise happiness!Want better productivity? Then prioritise happiness!If you’re serious about growing your business, there are a few fundamentals you can’t afford to ignore.  Number one on …
E33 | A Conversation with Hiut Denim Co CEO, David HieattE33 | A Conversation with Hiut Denim Co CEO, David HieattDavid Hieatt, CEO of Hiut Denim, is best known for giving purpose (and their jobs) back to the jeans makers …
E32 | Experimenting with Energy: A Conversation with Chris Baréz-BrownE32 | Experimenting with Energy: A Conversation with Chris Baréz-BrownChris Baréz-Brown is the Founder of Upping Your Elvis, trainer, speaker, and author of such books as “Wake Up” and …
Guy RigbyE31 | Daring to Dream Bigger with Guy RigbyGuy Rigby has been working with entrepreneurs for decades. He’s an accountant who takes a unique approach to the service …
How to build honesty and candour in your businessHow to build honesty and candour in your businessTelling it straight.  Being open and honest and giving constructive guidance and feedback.  They all sound simple but are, in …
Spencer Gallagher and Peter HooleE30 | Dispelling Myths Around Growth: A Conversation with Spencer Gallagher and Pete HooleSpencer Gallagher and Pete Hoole work with the next generation of independent Agencies to help them scale as co-founders of …
Henry StuartE29 | [Rebroadcast] Henry Stewart – Be HappyHenry Stewart believes people should find joy at work. And it’s not just a nice idea, it’s good business. And …
E28 | Powering Technology with the Human Element: Meet Barnaby LashbrookeE28 | Powering Technology with the Human Element: Meet Barnaby LashbrookeToday I am talking to Barnaby Lashbrooke, founder and CEO of Time etc, an award winning virtual assistant service that …
10 ways to turbocharge your meetings10 ways to turbocharge your meetingsAre most of the meetings in your company a waste of time? When I’m working with a group of people …
6 reasons why you should measure engagement (in customers and staff)6 reasons why you should measure engagement (in customers and staff)I’ll say it until you’re bored of listening. Happy staff + happy customers = profitability.  Simple! I think that’s all …
How to create core values with valueHow to create core values with valueHow to create core values with value “Company values”.  Two words that are often loaded with corporate hot air and …
E25 | A Marxist-Capitalist Approach To Business: Meet Simon BiltcliffeE25 | A Marxist-Capitalist Approach To Business: Meet Simon BiltcliffeToday’s guest is Simon Biltcliffe, CEO of Webmart, a print management business in Bicester. Simon’s on a mission to make …
Why Businesses with Purpose Grow FasterWhy Businesses with Purpose Grow FasterTimes are uncertain. We’re surrounded by turmoil and feel unsettled by events beyond our control. People have always searched for …
E24 | Let’s Meet Better: Elise KeithE24 | Let’s Meet Better: Elise KeithFor the last 10 years, Elise Keith has been on a mission to fix the thing that most people spend …
Peter CzappE23 | [Rebroadcast] Jedi Mind Tricks To Turn A Negative Into A PositivePeter Czapp loves what he does. He’s the co-founder of The Wow Company, an accountancy firm that helps you grow …
Chris Donnelly[Rebroadcast] The Perfect Pitch & Finding a Niche: Meet Chris DonnellyAt the age of 27 Chris Donnelly already runs a very successful business, Verb Brands. He’s the founder and managing …
Great business cultures rely on great storiesGreat business cultures rely on great storiesStories and legends – they’re everywhere at this time of year.  Cards, advent calendars, school nativities, carols – they all …
Why artefacts and symbols matter to a great cultureWhy artefacts and symbols matter to a great cultureBroken chairs. Strict dress codes. Dead flowers. Awful coffee. It’s amazing what everyday things can tell you about the culture …
How rituals and celebrations build great culturesHow rituals and celebrations build great culturesBuying the tree. Wrapping the presents. Singing carols. Cooking a turkey. It’s pretty obvious what I’m talking about.  Sorry if …
Tony PandherE18 | How to Achieve the Best Net Promoter Score Part II: Meet Tony PandherToday I’m talking to Tony Pandher, Head of Operations at Macquarie Cloud Services. This episode is the second and final …
How to know if your business is evolvingHow to know if your business is evolvingBusinesses are changing. Fact. Gone are the days of predictability, forecasting and long-term planning.  In an increasingly uncertain world, businesses …
Fionan McDonnellE17 | Using the Net Promoter System to Create a Gold-Class Customer Contact Center: Meet Fionán Mc DonnellToday I’m talking to a soft-spoken Irishman, Fionán Mc Donnell, who is the NSW New Business Manager at Macquarie Telecom …
E15 | Rethinking Education: Meet Liz RobinsonE15 | Rethinking Education: Meet Liz RobinsonAt 29, Liz Robinson was the youngest headteacher in England. She took on a pretty rough inner city school (Surrey …
Chris DonnellyE14 | Mind Your F**king Business Podcast with  Chris DonnellyAt the age of 27 Chris Donnelly already runs a very successful business, Verb Brands. He’s the founder and managing director of …
Peter CzappE13 | Mind Your F**king Business Podcast with Peter CzappPeter Czapp loves what he does. He’s the co-founder of The Wow Company, an accountancy firm that helps you grow your …
Alexandra EavisE11 | Mind Your F**king Business Podcast with Alexandra EavisThese are all things I talk to Alexandra Eavis about in my podcast this week. She’s the CEO at Dovetail …
Why Negative Feedback Is A GiftWhy Negative Feedback Is A GiftGiving negative feedback. We hate it, don’t we? Most people feel it’s one of the toughest jobs a manager has. …
E10 | Mind Your F**king Business Podcast with Dr Jack KreindlerE10 | Mind Your F**king Business Podcast with Dr Jack KreindlerIn my podcast this week I speak to Dr. Jack Kreindler, a leading expert in health optimisation. He does amazing …
Boring, Pointless Meetings? They Don’t Need To Be That WayBoring, Pointless Meetings? They Don’t Need To Be That WayHave you ever felt like you’ve wasted your time by being in a meeting? I bet there isn’t anyone who …
The Importance Of Trust In BusinessThe Importance Of Trust In BusinessWhy is trust important? To understand why trust is important in business we need to go back in time. Back …
Why People Matter In BusinessWhy People Matter In BusinessIn business, people matter. Or at least they do until they aren’t the thing that matter the most any more, …
Woman Smiling Against TreeE5 | Mind Your F**king Business Podcast with Cate MurdenMany entrepreneurs are driven to fill a gap in the market, because of their own experiences. Cate Murden is one …
E4| Mind Your F**king Business Podcast with Henry StewartE4| Mind Your F**king Business Podcast with Henry StewartHow happy are you at work? How happy is your workforce? Maybe it’s not something you actively think about, or …
E2 | Mind Your F**king Business Podcast with David TudehopeE2 | Mind Your F**king Business Podcast with David TudehopeHow can we attract Millennials to our business? What do graduates want from jobs these days? In this week’s episode …
A workspace is so much more than a space to workA workspace is so much more than a space to workGone are the days of boring, uninspiring, demotivating office spaces. We’re bombarded with lists of the ‘Coolest Office In The …
Man Smiling Against WallE1 | Mind Your F**king Business Podcast  with Evgeny ShadchnevMind Your F**king Business is hosted by business coach Dominic Monkhouse. In this series he talks to entrepreneurs who are doing …

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