6 reasons why you should measure engagement (in customers and staff)
I’ll say it until you’re bored of listening. Happy staff + happy customers = profitability. Simple! I think that’s all
How to create core values with value
How to create core values with value “Company values”. Two words that are often loaded with corporate hot air and
Why businesses with purpose grow faster
Times are uncertain. We’re surrounded by turmoil and feel unsettled by events beyond our control. People have always searched for
How to find the best talent for your business
There’s a reason ‘Talent’ is first on my 10 Point Plan For Scaling Your Business. It’s critical. Nothing is more
10 Point Plan For Scaling Your Business
You’ve decided you want to scale-up. You think your business is ready for rapid, significant and sustainable growth. But where
How To Find The Right Rhythm For Scaling Up
Every business has its own rhythm. Whether it’s meetings, goals, budgetary cycles or communication frequency – all can be influenced
Great business cultures rely on great stories
Stories and legends – they’re everywhere at this time of year. Cards, advent calendars, school nativities, carols – they all
Why artefacts and symbols matter to a great culture
Broken chairs. Strict dress codes. Dead flowers. Awful coffee. It’s amazing what everyday things can tell you about the culture
How rituals and celebrations build great cultures
Buying the tree. Wrapping the presents. Singing carols. Cooking a turkey. It’s pretty obvious what I’m talking about. Sorry if
How to know if your business is evolving
Businesses are changing. Fact. Gone are the days of predictability, forecasting and long-term planning. In an increasingly uncertain world, businesses