Podcast

E181 | How to Deliver Outstanding Customer Service with Jeff Toister

What do your customers say about you? What sort of customer experience do you deliver? Today’s guest, Jeff Toister, has

Podcast

E180 | Scaling Up Your business with The Scale Up Leader Author, Stuart Ross

Are you scaling up to exit your business or are you focused on scaling up to build a more sustainable

1:1 meetings
Blog

10 proven tips for better 1:1 meetings with your team

So you’ve decided to ditch annual appraisals after reading last week’s blog. Congratulations! You won’t regret it.  Instead, you want

Podcast

E174 | The Habit of Excellence with Lieutenant Colonel Langley Sharp MBE

The British Army is renowned for its outstanding leadership, and command and control. But what do they know about psychological

Podcast

E172 | Leadership, Growth Mindset and Learning from a Peer Organisation with Ian Windle

If you’re a leader and you don’t have a coach, then you’re missing a trick.  Ian Windle is group chairman

single threaded leadership
Blog

How ‘single-threaded leadership’ will turbo-charge your business growth

You’ve done everything right so far.  Your Executive Team are all A-Players.  Together, you’ve worked on a killer strategy that

Podcast

E170 | The Power of Staying Curious with Michael Bungay Stanier

If you want to improve the managers in your business, says Michael Bungay Stanier, do more coaching. You might think

Podcast

E169 | How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

If you want to be better at leading a team. If you want to know how to lead a good

Podcast

E166 | How Metronomics can Help Grow your Business with Shannon Byrne Susko

If you’re wondering if there’s a silver bullet to help you grow your company and get you there with speed,

Podcast

E164 | [Rebroadcast] Finding a life rhythm with Nigel Bennett

Have you ever wanted to just put a pin in your life, upsticks and travel the world with your family

Blog

Why ‘Stop Start Continue’ Is The Best Technique For Feedback

Do you struggle with giving feedback? You’re not alone.   Many of the CEOs I coach find this difficult. There’s a

Coaching and New Year's change - pictured as word Coaching and a Newton cradle, to symbolize that Coaching can change life for better, 3d illustration
Blog

How To Introduce A Communication Rhythm To Your Business

Rhythms are a natural part of life. Their consistency and predictability reassure us and provide a framework for our lives. 

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